Refund policy

We want you to be happy with your order. If something isn't right, here's how returns, and refunds work at ecomw.

Return Window

You have 30 days from the date you receive your order to request a return. To qualify, items must be unused, in their original packaging, and accompanied by your receipt or proof of purchase.

Returns requested after 30 days, or items that don't meet these conditions, won't be accepted.

Starting a Return

Email us at hello@mybooksdb.com with your order number and the reason for your return. We’ll guide you through the process and issue a refund or exchange once we receive and verify the returned items.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives. If an item is damaged, defective, or not what you ordered, contact us right away at hello@mybooksdb.com so we can make it right at no cost to you.

Refunds

Approved refunds are issued to your original payment method within 10 business days of approval. Your bank or card provider may take a few extra days to post it.

Haven't seen it after 15 business days? Email us at hello@mybooksdb.com.

Questions?

Reach out anytime at hello@mybooksdb.com — we're happy to help.